Scientific & Medical Industry
VQUEST involves in sales trading and technical support in scientific & medical industry. Our division staff has vast technical experience and sales network in both industries.
ABOUT US
Experience & trust built for 11 years
VQUEST SDN. BHD. is previously known as DERAHAN SDN BHD, incorporated in March 2010 and has been changed to it’s present name in November 2011.
We desire to make commitment of great and lasting value to our customers. We aim to become a one stop center for an engineering outsourcing & technical consultation provider to our valued customer.
MOTTO
To be the leading company in the provision of One Stop Solution Center through a team of committed professionals.
CUSTOMER SATISFACTION IS OUR MOTTO !!!
OUR MISSION
The Growth
We believe that continuous growth within the company is a must and the driving force behind this growth are attributed to the following beliefs:
Focus in Core Business Venture
We believe in our business focus, which is to satisfy the customer’s requirement for quality and efficient service as a 1-stop solution provider, outsourced, and engineering center. This belief enables all efforts to be channeled on providing better support & service as shown in our business activities in sales and support. Learning about changing customer needs and learning to incorporate new technology into our business to make it relevant for today’s market demand.
Our Employees Our Capital
We believe our most valuable asset is the knowledge and skills of our staff. The company is not only run by it’s owner but more by the people. The company, then, will progress with perfect synchronized manner between various functional departments and their divisions. Each unit is to understand about value adding to products and services and cost-efficiency for improved competitiveness.
Constant Change In Business Environment
We believe in the customer-focused business approach and many efforts are put into product design, pricing, marketing, consultancy and after sales support. As the market mature and with ever increase customer demand for professional execution of product & service quality, we need to move in tandem with market flow by increasing our staff knowledge and efficiency. We are always look ahead and plan for the future. The globalization of market place offers a challenging task and environment for us.
VQUEST SDN. BHD. is previously known as DERAHAN SDN BHD, incorporated in March 2010 and has been changed to it’s present name in November 2011.
VQuest is a 100% bumi company and registered with Ministry of Fnance (MOF), Medical Device Authority (MDA), Tenaga Nasional Berhad (TNB) and Construction Industry Development Board (CIDB). We desire to make commitment of great and lasting value to our customers. We aim to become a one stop center for an engineering outsourcing & technical consultation provider to our valued customer.
Our partnership with various established UPS manufacturers, principals and distributors has led to our network clientele as UPS vendor for reputable medical diagnostic equipment manufacturer, i.e. Roche Diagnostics, Beckman Coutier, Johnson & Johnson, Wavelink Diagnostic, DPC, etc for their medical In-Vitro Diagnostics (IVD) range of analyzers. We have also secured Planned Preventive Maintenance (PPM) and technical support outsourcing contract from Roche for their Point of Care & Diagnostic Lab product range since 2012. Currently we have also benefited from Pathology Asia Holdings Project becoming their main UPS supplier for all their laboratories and affiliated partners. The latest venture is supplying a 150kVA Commercial Standard Modular UPS System to Gribbles Laboratory HQ in Petaling Jaya, Selangor.
After years of serving as a reliable vendor for Roche, VQUEST has gained much experience and confidence in providing a good and reliable support for an outsourced technical support center. We are in plan for expansion of our outsourced service support center and our dedicated technical team to meet our ambitious business plan expansion.
VQuest is registered with MDA and certified under Good Distribution Practice for Medical Devices (GDPMD) as well Establishment license for In-Vitro Diagnostic (IVD) Medical Device Classification System. VQuest currently managed to add to our milestone by getting approval for Importation of Medical Device for Special Access under the Medical Device (Exemption) Order 2016 for SAR-CoV Antigen Test Kit. The said Antigen Test Kit is the latest item in our distribution list. Plans are under way to bring in more of covid-19 related items under our distribution list.
Driven by desire to improve further and by having talented and expert team, VQUEST decided to venture its business into IT industry. We have team up with Avodaq as their local technological partner & support center. Avodaq, a German/Singapore based SI is a worldwide Master Partner for Cisco, with competitive cutting-edge pioneer in the IT industry. The aim is to provide customer with IT end-to-end solution to meet the ever-demanding technological advancement in this industry. Taking advantage of latest Cisco solutions in order to optimize the communication processes: the key term is Unified Communications. It’s the opportunity for client’s pivotal leap ahead of competition. From Unified Communications to classic data networks and corresponding security, coupled with the best hardware and most up-to date software. Experience the best in the field on professional consultation, support and comprehensive service.
VQUEST also involves in sales trading and technical support in scientific & medical industry. Our division staff has vast technical experience and sales network in both industries.
Company structural and resources expansion have been planned with better manpower management and business diversion. Company revenue has growth from year to year with better planning and management. With continuous technical training on our support staff, VQUEST able to provide a good & efficient technical support to it’s customer.
Various efforts in sales and marketing, customer-vendor relationship has able to produce quality product and provide customer with fast, reliable and efficient support.
Backed by the expertise from a team of technically sound and project implementation specialists with demonstrated experience, VQUEST has developed into a major pro-active and customer-oriented provider of the above-mentioned business.